Escrow

Hold a payment until the merchant should be paid

Escrow on JPTrust Financing is a hold in your name. You name the merchant, fund the amount from your available balance, and the money stays held until our team releases it or refunds it.

Open an escrow account Common questions

When to use it

Use escrow when you are ready to set money aside for one seller: a vehicle purchase, a property closing, goods, or services. Each hold has a reference code, a merchant name, a purpose, and an amount. You can add the merchant’s email and a note such as an invoice or property description.

How the money moves

  1. You deposit funds into your available balance after identity verification.
  2. You open an escrow. If the balance covers the amount, it is funded immediately and your available balance drops by that amount.
  3. If the balance is short, the escrow waits. You can fund it later or cancel it before it is funded. Cancelling an unfunded escrow does not move money.
  4. A funded escrow can be released to the merchant or refunded to your balance. Only our team can settle a funded hold.

What you see in the dashboard

The Escrow page shows your available balance, the total currently held, and each agreement with its status: awaiting funds, held, released, refunded, or cancelled. A release does not increase your balance, because the money already left it when the hold was funded. A refund puts the amount back.

What escrow is not

Opening an escrow does not pay the merchant at that moment. It also does not replace a financing application. If you need a loan rather than a hold, use financing. The rules for cancellation, release, and refunds are in the Terms of Service.